How to be a Great General Manager: Key Insights and Traits
Snippet Title
WHAT IS A GENERAL MANAGER?
General Managers keep teams moving in the right direction by ensuring everything runs smoothly, from their teams to day-to-day operations.
In a role as a General Manager, you’ll have the freedom to succeed and build a business to be proud of whilst creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example, ensuring our customers and teams have a great time.
At Greene King, we’re looking for General Managers passionate about pouring happiness into lives. Here’s a guide on how to be a great General Manager and deliver unforgettable experiences:
WHERE DO GENERAL MANAGERS FIT INTO OUR BUSINESS?
So, you're wondering where General Managers fit into the whole business puzzle, right?
General Managers inspire and lead teams by example and brew great pub experiences.
And, of course, they aren’t alone in achieving this. Assistant General Managers support them every step of the way.
At Greene King, our General Managers report to Area Managers who offer direction, coaching, and guidance. They maximise our potential to delight even more customers and serve as a hub of local activity.
WHY ARE GENERAL MANAGERS IMPORTANT TO THE SUCCESS OF A BUSINESS?
General Managers are the heart and soul of our pubs and restaurants, as they play a key role in growing our pub sales to new heights.
We understand they’ve risen up the ranks and have many valuable experiences we can learn from. That’s why our General Managers have the opportunity to experiment with creative new ideas to build a business to be proud of.
Not only that, General Managers bring our brand to life through their team. They lead by example in everything they do, which is the secret to how our teams can deliver amazing customer experiences.
Customers are at the heart of Greene King, so when our General Managers recruit and develop their teams, they’ll equip new team members with the knowledge they need to delight our customers.
HOW TO BE A GREAT GENERAL MANAGER
You must bring a mixed bag of personal qualities to shine as a General Manager.
This one’s a big one for us at Greene King - knowing how to lead, inspire, and rally your team. You set the tone, and we pride ourselves on being a welcoming place for people to be happy, laugh, be themselves, and relax.
General Managers are the bridges that connect different departments, so you’ll be able to get your ideas across and understand others.
We’re working hard to make Everyday Inclusion a reality for all our people every day. This means you’ll be working with lots of different personalities, and having solid people skills will help you navigate these waters like a pro.
As a General Manager, you aren’t just running the show.
You are shaping our culture, inspiring those around you, and achieving success for your pub or restaurant.
UNLEASH YOUR LEADERSHIP POTENTIAL AS A GENERAL MANAGER
Bring your passion for community, people, and customer service to Greene King and create a welcoming space for locals to enjoy, relax, and have fun.
Embrace tradition, lead your community, make a real impact, and lead your team to success as a General Manager.
Apply to our General Manager jobs at Greene King today.
Tags
4 REASONS TO CONSIDER PUB MANAGEMENT ROLES AT GREENE KING
Is there anywhere happier than the pub? The place people go to enjoy each other’s company and indulge in delicious food and drink. This lively atmosphere is created by our Pub Managers who head up happiness. If you’re thinking about Pub Management roles, Greene King should be on your radar. Here are four reasons why our Pub Management roles are unique and rewarding:
Read More...related jobs
Salary
£30,000 - £33,000 + Bonus
Location
Belfry (Beighton),Beighton,S20 1EQ
Business Area
Assistant Manager
Brand
Flaming Grill
Hours
Full time
Location
Sheffield
Description
What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the tea
Reference
b6776531-40a4-48fa-b5a0-a5cb822ac7cb
Expiry Date
01/01/0001
Salary
£30,000 - £33,000 + Bonus
Location
Mare & Colt (Summerfield),Summerfield,DY11 7RF
Business Area
Assistant Manager
Brand
Chef and Brewer
Hours
Full time
Location
Kidderminster
Description
What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the tea
Reference
72414af5-a339-4fc8-80bb-9c6fc2de357e
Expiry Date
01/01/0001
Salary
£30,000 - £33,000 + Bonus
Location
Queens Head (Burley),Burley,BH24 4AB
Business Area
Assistant Manager
Brand
Chef and Brewer
Hours
Full time
Location
Ringwood
Description
What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the tea
Reference
f5935b2f-6d12-491d-8b25-1709b7f43ed3
Expiry Date
01/01/0001
Author
Varsha OdedraAuthor
Varsha OdedraSalary
£37,000 - £41,000 + Bonus
Location
Stonegallows Inn (Taunton),Taunton,TA1 5JP
Business Area
General Manager
Brand
Hungry Horse
Hours
Full time
Location
Taunton
Description
What you'll do as a General Manager... Work with your business development manager and management team to grow pub sales Lead by example in everything you do and bring our brand to life through your t
Reference
387b9c4d-1d32-4d7f-98b8-8eec940a8d13
Expiry Date
01/01/0001
Salary
£40,000 - £45,000 + Bonus + Service Charge
Location
Ubiquitous Chip (Glasgow),Hillhead,G12 8SJ
Business Area
Assistant Manager
Brand
Metropolitan Pub Company
Hours
Full time
Location
Glasgow
Description
What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the tea
Reference
44accc5a-b0c2-4a9a-81d7-1467ec47ee0d
Expiry Date
01/01/0001
Author
Sam StaceyAuthor
Sam StaceySalary
Competitive Salary
Location
Sunrise House,Burton-upon-Trent,DE14 3JZ
Business Area
Marketing & Digital
Brand
Greene King
Hours
Full time
Location
Burton-On-Trent
Description
** 9 Month FTC **Your role as a Marketing ExecutiveWorking alongside the Digital Marketing Manager in planning, briefing and implementation of multi-channel digital marketing campaigns across Greene K
Reference
8ec46be3-7f66-4aa0-9221-e583b6cedcca
Expiry Date
01/01/0001
Author
Abida PerveenAuthor
Abida PerveenSalary
£30,000 - £31,500 + Bonus
Location
Bramford Arms (Woodsetton),Woodsetton,DY1 4JH
Business Area
Assistant Manager
Brand
Hungry Horse
Hours
Full time
Location
Dudley
Description
What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the tea
Reference
1efb96bf-a18f-4d28-8a3a-2d8a0fa5aaed
Expiry Date
01/01/0001
Author
Kelly BathoAuthor
Kelly BathoSalary
£31,000 - £35,000 + Bonus
Location
Bottle & Glass Inn (Rainford),Rainford,WA11 7QT
Business Area
Kitchen Manager
Brand
Chef and Brewer
Hours
Full time
Location
Saint Helens
Description
As a Kitchen Manager, you will… Take the reins in the kitchen, whether you are making decisions or coming up with fresh ways to help the team run better together. Communicate clearly with your team i
Reference
641d7f55-2e67-43fe-8236-19487f21085e
Expiry Date
01/01/0001
Author
Carol WatsonAuthor
Carol WatsonSalary
£31,000 - £35,000 + Bonus
Location
Dickens Tavern (Paddington),Paddington,W2 1HH
Business Area
Assistant Manager
Brand
Greene King Pubs
Hours
Full time
Location
London
Description
What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the tea
Reference
38be5ffe-2304-45d4-ab76-b92e49b92bd1
Expiry Date
01/01/0001
Author
Ellie BurrowsAuthor
Ellie BurrowsSalary
Upto £13.00 per hour
Location
Boat House (Wallingford),Wallingford,OX10 0BL
Business Area
Chef
Brand
Greene King Pubs
Hours
Part time
Location
Wallingford
Description
As a Chef, you will…Prepare, cook, and present food that meets specs and customer expectationsMaintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire
Reference
f6b120ee-857c-44f5-8f5c-054ca3be8d91
Expiry Date
01/01/0001
related posts
Teaser
Bar and WaitingContent Type
BlogsPublish date
05/13/2024
Summary
Looking a Change this Summer ? Greene King Serves Up Flexibility Summer is the time for new adventures. A break from everyday routines. Whether you're a student heading home,
by
Charley Young
Teaser
ApprenticeshipsContent Type
BlogsPublish date
04/25/2024
Summary
Imagine walking into work each day at one of the nation's most iconic pubs, restaurants, or hotels. You love creating memorable experiences and get to do this in a fast-paced, vibrant environment,
by
Carol Watson
Teaser
Bar and WaitingContent Type
BlogsPublish date
04/23/2024
Summary
Snippet Title At Greene King, our values help to steer us along our journey towards becoming the pride of British hospitality. One of our values is a customer-first approach which means custom
by
Ellie Burrows
Teaser
Inclusion & DiversityContent Type
BlogsPublish date
04/19/2024
Summary
What does it mean to be an ally? It's a question that calls us to look beyond our own experience, to see the inequities and barriers faced by others in our midst. At Greene King, we believe that f
by
Billie McGibbon
Teaser
KitchenContent Type
BlogsPublish date
04/18/2024
Summary
Crafting a CV that reflects your unique flavour, is not just about listing experiences; it's about showcasing your passion for the kitchen, your dedication to quality, and your flair for teamwork.
by
Caroline Atkins
Teaser
Bar and WaitingContent Type
BlogsPublish date
04/17/2024
Summary
Snippet Title Discover why working as a Team Leader is more than just a job, it's an adventure filled with pride, passion, and pints of personality! Our customers are at the heart of everything
by
Kelly Batho
Teaser
Head OfficeContent Type
BlogsPublish date
04/15/2024
Summary
At Greene King, we believe in nurturing our talent. One of our values embodies this - freedom to succeed. This looks like giving our colleagues the freedom to explore and create their own career path
by
Tom Risley
Teaser
BreweryContent Type
BlogsPublish date
04/15/2024
Summary
Snippet Title Did you know that here at Greene King we brew around 130 million pints a year? That’s enough to fill 29 Olympic swimming pools. If you are passionate about the art of brewing and the s
by
Jenn Morris
Teaser
Bar and WaitingContent Type
BlogsPublish date
04/09/2024
Summary
Soak Up Good Vibes With Summer Jobs at Greene KingAs the warm weather arrives and the days grow longer, there's no better place to soak up the summer vibes than at a Greene King pub. Whether
by
Charley Young
Teaser
ApprenticeshipsContent Type
BlogsPublish date
03/07/2024
Summary
Snippet Title At Greene King, we're not just about crafting extraordinary dishes; we're committed to building careers through Apprenticeships. From the very beginning, you'll blend hands-on exp
by
Rachel Jones